Adds Notes on Troubleshooting VMRay

VMRay Notes.md

@@ -183,10 +183,16 @@ sudo systemctl start vmray-worker
 
 # Ran analysis of pageant.exe as static only.
 "Post processing error Error during post processing: report_engine_result.json not found (possible crash)."
-
-
 ```
 
+# Additional Troubleshooting
 
+In addition to `/opt/vmray/log` on both the worker and the server, check:
+* /opt/vmray/var/analyses - Will contain a zip file with a log of the analysis
+* Generate a support package and download it through the server.
 
-
+Verify permissions. The umask caused issues once, and had to be fixed via:
+```
+sudo find /opt/vmray -type f -exec chmod g+r,o+r {} \;
+sudo find /opt/vmray -type d -exec chmod g+rx,o+rx {} \;
+```